Here to help
Jive35
support.
Find a quick answer below. If something is still unclear, email info@jive35.com.
Frequently asked questions
How do I choose a style?
Open effects above the gallery button. Choose Styles, Optics or Films, then use Adjust to change the current treatment.
How do I add or remove styles?
Browse more styles and choose Add free to put an item in your library. Apply selects it for the current image. Swipe left on an installed item to remove it from the visible library. Existing photographs and saved combinations continue to work.
Where are my photographs saved?
Captures live in Jive35's private gallery. Open one to export it or save a copy to Photos. Export photographs you want to keep before deleting the app.
Can I edit an existing photograph?
Yes. Choose a photograph through the system photo picker and use Develop to refine its appearance and framing.
Why is a camera control or RAW option unavailable?
Support varies by device and selected physical camera. Digital optics change image appearance; they do not change the physical lens.
What if the camera cannot open?
Check camera access in your device's Settings. You can still import and develop a photo without camera permission. If the problem continues, email us the device, OS and app versions and the steps you took.
Do I need an account or subscription?
No. The current release requires neither. All current catalogue items are included without an in-app purchase. The App Store will show the download price when the app is available.
Privacy or data question?
Read the app privacy policy and the website privacy notice. Email the same address for a personal response.